Job Vacancies

PENT OPTIMISM INVESTIMENT LTD is a faster-growing private company lawfully registered in Tanzania with its offices at Tabata-Barakuda Dar es Salaam operating a franchise retails stores in partnership with Vodacom Tanzania Plc.

Job Description: 

Job Title: Sales executive -08 positions              

Reporting to: Shop manager/supervisor

Job location: Up- country

Department: Sales department

 Duties and responsibilities

·      Identify, persuade, and assist prospective customers at Vodacom touchpoints.

·      Interact with customers in a friendly and professional manner, addressing inquiries and needs.

·      Resolve technical issues related to mobile devices, services, and network connectivity.

·      Manage and document customer complaints, ensuring timely resolutions.

·      Maintain detailed records of customer interactions and service requests by filling SRM logs.

·      Stay current with industry trends, product knowledge, and Vodacom offerings.

·      Selling scratch vouchers and other products offered through company retail channel.

·      Promote Vodacom's products and services to potential and existing customers.

·      Meet or exceed sales targets through effective communication of product features and benefits.

·      Create LIPA numbers, facilitate KASI internet, SUPA KASI activation, FWA and other related tasks.

·      Gather information on customer preferences, market trends, and competitor offerings.

·      Plan and schedule Go-To-Market activities to generate new customers and sustain relationships.

   General Duties:

·      Adhere to company policies, industry regulations, and ethical standards.

·      Maintain flexibility and adaptability to changes in business needs.

·      Provide regular reports on sales activities, results, and performance metrics.

·      Collaborate effectively with cross-functional teams for a unified customer experience.

·      Meet or exceed key performance indicators (KPIs) related to sales and customer satisfaction.

·      Participate in training sessions to enhance product knowledge and customer service skills.

·      Perform additional job-related duties or tasks as defined by the line manager.

General requirements:

•        Certificate, Diploma or Bachelor degree in any field.

•        Empathy, goal-oriented with the ability to track and achieve KPIs. 

•        Excellent problem-solving skills, team working, positive attitude.

•        Possess good customer care knowledge, negotiation, presentation, etc. 

•        Fluent in written and oral English and Swahili. 

•        The applicant must be willing to work anywhere within Tanzania as the employer shall determine.

NOTE

How to Apply:  

Please send your application letter and CV to recruitment@pentoptimism.co.tz Before Sunday 11 October, 2026 at 23:59hrs. To be considered for the next stage, ensure that the subject of the email is "Sales executive" followed by your full name (E.g. Sales executive - John James)